IT’S rare for any business to have a 100 per cent customer satisfaction. But that’s exactly what Aussie Maitland has achieved for the last 12 months.
Each quarter, Aussie conducts a satisfaction survey with all of its recent customers, asking a number of questions including whether they would refer someone to the business. For
Shortly after she was officially named Florida Insurance Consumer Advocate, Robin Westscott said the health of the market is directly linked to consumer satisfaction and protection, a relationship she will weigh as the state’s top consumer advocate, a delicate and sometimes adversarial role that has pitted former advocates against the industry and the Legislature.
While property insurance rates are important and continue to make headlines, Westscott says she’ll be looking beyond rates to make sure consumers are protected from shoddy companies and criminals trying to exploit the system.
“I don’t know that I will be second guessing the actuaries at the Office of Insurance Regulation too often.
This week’s People of Note includes the following markets: Chicago, Inland Empire, Jacksonville, New York City, Northern New Jersey, Phoenix, Portland, Seattle and Westchester/South Connecticut.
CHICAGO
Cushman Adds Retail Brokerage Services in Chicago
Cushman & Wakefield of Illinois formed a retail brokerage services division in Chicago and tapped three professionals to oversee the new group. Retail experts Meredith Oliver (far left), Luke Molloy (center) and Brent Wayburn (left) will lead the team.
Oliver assumed the role of senior director after serving as a principal at Metro Commercial Real Estate. Full Post…
The Latest iCloud Technology- Courtesy of Apple
Complacency, a common vulnerability of market leaders in luxury real estate, usually manifests in the form of neglect of the relationships that got them to the #1 position in the first place.